Contour LLC Effective Date: May 28, 2026 Last Updated: May 28, 2026

Contour LLC ("Contour," "we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and individuals who interact with our services. This Privacy Policy explains how we collect, use, maintain, and protect information gathered through our website, services, and communications, including text messaging.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

Name, email address, phone number, and business information submitted through contact forms, intake forms, or service agreements

Information shared during content interviews, strategy sessions, or consultations

Billing and payment information necessary to process transactions

Information Collected Automatically

Device type, browser type, and operating system

IP address and approximate geographic location

Pages visited, time spent on pages, and referring URLs

Interaction data related to our website and email communications

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or government-issued identification unless explicitly required for a contractual obligation and provided directly by you.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and improve our LinkedIn content and marketing services

To communicate with you about your account, services, and project deliverables

To send appointment reminders, service updates, and operational notifications via email, phone, or text message

To process payments and fulfill contractual obligations

To respond to inquiries and provide customer support

To analyze website performance and improve user experience

To comply with applicable legal obligations

We do not use your information for purposes unrelated to the services you have requested or authorized.

3. Text Messaging and SMS Opt-In Policy

When you opt in to receive text messages from Contour LLC, we may send you service-related communications including appointment reminders, scheduling confirmations, and operational updates.

By opting in to text messaging, you understand and agree to the following:

You consent to receive text messages at the phone number you provide.

Message frequency may vary depending on your service engagement.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of text messages at any time by replying STOP to any message.

You may request help or information by replying HELP to any message.

Your opt-in is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Protection and Retention

We do not sell, rent, lease, or trade your personal information to any third party for their own marketing or promotional purposes.

We may share limited information only under the following circumstances:

Service Providers: We may share information with trusted subcontractors and service providers who assist us in operating our business and delivering services to you (such as payment processors, email platforms, or customer support tools). These providers are contractually obligated to protect your information and may only use it for the specific services they perform on our behalf.

Legal Requirements: We may share information if required to do so by law, regulation, subpoena, court order, or other governmental request.

Business Protection: We may share information when we believe in good faith that it is necessary to protect the rights, property, or safety of Contour LLC, our clients, or the public.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encrypted data transmission via SSL/TLS protocols

Secure storage of client records and communications

Access controls limiting information to authorized personnel only

Regular review of data collection, storage, and processing practices

While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Types of cookies we may use:

Essential Cookies: Required for basic website functionality such as page navigation and form submissions.

Analytics Cookies: Help us understand how visitors interact with our website so we can improve content and performance. These may include third-party analytics services such as Google Analytics.

Preference Cookies: Remember your settings and preferences for future visits.

We do not use cookies to collect personally identifiable information for the purpose of selling or sharing it with third parties for their marketing purposes.

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external site before providing personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you

The right to request correction of inaccurate information

The right to request deletion of your personal information

The right to opt out of certain communications

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Contour LLC Email: [email protected]

This Privacy Policy applies to Contour LLC and all services provided under the Contour brand.